Fast support for players in Nigeria
This page shows how to reach our team in Nigeria by email, on-site live chat, and our official social pages. We do not offer phone or messenger support. Our official BC Game email address is [email protected]; replies come in English and Nigerian Pidgin, usually under 2 minutes on chat and 6–12 hours by email.
Nigeria guide to BC Game contacts
You can reach us for account help, affiliate enquiries, media or marketing requests, corporate questions, legal matters, or investor notes. Share your username, device, and a brief detail of the issue so we can help faster.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| On-site live chat | Log in, go to Help, then Live chat. 24/7, WAT. | Urgent issues like login, deposits, withdrawals, verification, or game errors. |
| Email support | [email protected] | Non-urgent matters, documents, KYC follow-ups, feedback, responsible gaming requests. |
| Phone | No phone support or contact number in Nigeria. | Use live chat or email for any query you would make by phone. |
| X (Twitter) direct message | Use the verified X link in the site footer. Send a DM. | Quick updates and simple questions. Do not share passwords or full IDs. |
| Facebook page message | Use the verified page link in the site footer. | General enquiries. Not for account changes or payments. |
| Instagram DM | Use the verified profile link in the site footer. | General enquiries only. Do not share sensitive data. |
| Messengers (WhatsApp/Telegram) | We do not provide support on WhatsApp or Telegram. | Avoid impostors. Use chat or email instead. |
| Affiliates and partnerships | Email [email protected]. Use subject: Affiliate or Partnership. | Partnership ideas, affiliate applications, marketing proposals. |
| Media and press | Email [email protected]. Use subject: Media. | Interview requests, press questions, announcements. |
| Legal and compliance | Email [email protected]. Use subject: Legal or Compliance. | Terms, licensing, data queries, notices. |
Note on phone enquiries: If you see a BC Game contact number online, do not use it. We do not publish a phone line in Nigeria.
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