BC Game Privacy Policy

BC Game collects personal information to provide secure and efficient gaming services to users. The platform gathers details such as:

• Full name and date of birth
• Contact details including email address and phone number
• Payment and transaction information
• Identity verification documents
• Device and location data
• Gaming activity and preferences

This information is collected to verify user identity, process transactions, prevent fraud, comply with regulatory obligations, and improve service quality. The platform employs technical and organisational measures to protect user information, including:

• Encryption of sensitive data during transmission and storage
• Secure server infrastructure with restricted access
• Regular security audits and vulnerability assessments
• Staff training on data protection practices
• Multi-factor authentication for account access

Users retain the right to access their personal information, request corrections to inaccurate details, and seek deletion of their data subject to legal and regulatory requirements. The platform complies with applicable laws in India regarding data protection, ensuring that all processing activities align with statutory obligations and industry standards. Users may exercise their rights by contacting the support team through designated channels.

Personal information collected by the platform serves multiple legitimate purposes:

Account Management and Services

• Creating and maintaining user accounts
• Processing deposits, withdrawals, and gaming transactions
• Verifying user identity and age
• Managing account security and access

Service Improvement and Analytics

• Analysing user behaviour to enhance platform functionality
• Developing new features and gaming options
• Conducting statistical analysis and research
• Testing and optimising website performance

Marketing and Communication

• Sending promotional offers and bonuses
• Providing updates about new games and features
• Delivering customer support communications
• Conducting surveys to gather user feedback

Compliance and Legal Obligations

• Meeting regulatory requirements and licensing conditions
• Preventing fraud, money laundering, and unauthorised activities
• Responding to legal processes and government requests
• Maintaining records as required by law

All processing activities are conducted in a lawful, transparent manner. Users receive clear information about how their data is used, and processing is limited to purposes that are relevant and necessary. The platform does not use personal information for purposes incompatible with those disclosed at the time of collection without obtaining fresh consent.

Users have the right to access, review, and manage their personal information held by the platform. The following procedures apply:

Accessing Personal Information
Users may request a copy of their personal information by submitting a request through the account settings or contacting customer support. The platform will provide the requested information within a reasonable timeframe, subject to identity verification.

Updating and Correcting Information
Users can update their profile details directly through their account dashboard. For changes to sensitive information such as identity documents or payment details, additional verification may be required. The platform encourages users to keep their information current and accurate.

Deletion of Information
Users may request deletion of their personal information by closing their account. The platform will process such requests while retaining certain data as required by legal, regulatory, or operational requirements. Information necessary for dispute resolution, fraud prevention, or compliance obligations may be retained for specified periods.

Consent to Security and Payment Processing
By using BC Game services, users consent to security verification procedures designed to protect account integrity. Payment information is processed securely by authorised payment service providers who maintain their own data protection standards. Users acknowledge that payment data may be shared with these providers to facilitate transactions, and that such providers operate under their own privacy policies.

BC Game services are strictly intended for individuals aged 18 years and above. The platform does not knowingly collect or process personal information from minors. Users registering for an account must confirm that they meet the minimum age requirement.

The platform implements age verification measures, but acknowledges that complete verification cannot be guaranteed without supporting documentation. Users may be required to submit identity documents to verify their age and identity as part of the account verification process.

If the platform becomes aware that personal information has been collected from a minor, immediate steps will be taken to delete such information from the system. Parents or legal guardians who discover that their child has provided personal information to the platform should contact customer support immediately. Upon receiving a verified request from a parent or guardian, the platform will promptly remove the minor’s data and close any associated account. The platform is committed to maintaining a responsible gaming environment and preventing underage access to its services.

Personal information collected by the platform may be transferred to, stored, or processed in jurisdictions outside India where BC Game service providers, partners, or affiliated entities operate. These locations may include countries with different data protection standards than those applicable in India.

By using the platform’s services, users consent to the transfer of their personal information to international locations for processing and storage. The platform ensures that all partners and service providers handling user data maintain appropriate confidentiality and security standards, regardless of their location.

Data recipients in foreign jurisdictions are contractually bound to protect personal information in accordance with applicable privacy regulations. The platform conducts due diligence to verify that international partners implement adequate safeguards for data protection. Users acknowledge that international transfers are necessary for the provision of gaming services, payment processing, customer support, and platform operations.

The platform remains responsible for ensuring that personal information transferred internationally receives appropriate protection, and users may contact the platform with questions or concerns regarding cross-border data processing.

This Privacy Policy may contain disclaimers that modify, limit, or clarify the scope and application of specific provisions. Such disclaimers become binding when users accept this policy through registration, continued use of services, or explicit acceptance mechanisms.

Acceptance may occur through:

• Digital signature during account creation
• Clicking acceptance checkboxes during registration
• Continued access to platform services after policy updates
• Explicit consent provided through account settings

Disclaimers serve to define the boundaries of data processing activities, establish limitations on liability, and clarify user responsibilities. Users are advised to read all disclaimer provisions carefully, as they form an integral part of the contractual relationship between users and the platform.

The platform reserves the right to update disclaimer provisions to reflect changes in legal requirements, business practices, or operational needs. Updated disclaimers will be communicated to users through appropriate channels, and continued use of services constitutes acceptance of modified terms.

Cookies are small text files placed on user devices when accessing the platform. These files enable the website to recognise returning users, remember preferences, and provide personalised experiences.

The platform uses cookies for the following purposes:

Statistical Analysis

• Tracking website traffic and user navigation patterns
• Measuring page performance and load times
• Identifying popular content and features
• Generating aggregate usage reports

Behavioural Analysis

• Understanding user interactions with games and features
• Identifying user preferences and interests
• Optimising content delivery and recommendations
• Improving user interface design

Personalisation

• Storing user language and regional preferences
• Remembering login credentials (with user permission)
• Customising content based on user history
• Maintaining session continuity during visits

Platform Improvement

• Testing new features and layouts
• Troubleshooting technical issues
• Enhancing security measures
• Preventing fraudulent activities

Cookies set by the platform are typically retained for a period of one year from the date of placement, unless deleted earlier by the user. Users can manage cookie preferences through browser settings, though disabling certain cookies may limit platform functionality. Third-party cookies from analytics and advertising partners may also be present, subject to their respective privacy policies.

Use of BC Game services constitutes full and unconditional acceptance of this Privacy Policy. By creating an account, accessing the website, or using any platform features, users acknowledge that they have read, understood, and agreed to the terms outlined in this document.

This Privacy Policy represents the current version of the platform’s data protection practices. In the event of any conflict between different versions or interpretations, the most recent version published on the website shall prevail. Users are responsible for reviewing the policy periodically to stay informed of any changes.

The platform may update this Privacy Policy to reflect:

• Changes in applicable laws or regulations
• New data processing activities or services
• Enhanced security measures or technologies
• Feedback from users or regulatory authorities

Material changes will be communicated to users through email notifications, website announcements, or account dashboard alerts. Continued use of services following such notifications constitutes acceptance of the revised policy. Users who do not agree with updated terms should discontinue use of the platform and may request account closure and data deletion subject to applicable retention requirements.

Personal information may be shared with third parties under specific circumstances to facilitate platform operations, comply with legal obligations, or protect legitimate interests. Such sharing occurs only when necessary and appropriate.

Legal and Regulatory Compliance
Information may be disclosed to government authorities, regulatory bodies, or law enforcement agencies when required by law, court order, or legal process. The platform cooperates with authorities to prevent illegal activities, fraud, or violations of platform terms.

Dispute Resolution and Legal Proceedings
Personal information may be shared with legal counsel, arbitrators, mediators, or courts in connection with disputes, claims, or litigation involving the platform or its users.

Business Partners and Service Providers
The platform works with third-party service providers to deliver various aspects of its services, including:

• Payment processors for financial transactions
• Identity verification services
• Customer support platforms
• Marketing and analytics providers
• Cloud hosting and infrastructure services
• Game developers and content providers

Where third parties are listed on the website, users can review their identities and roles. When third parties are not listed, the platform provides information about the purpose and scope of data sharing upon request. By providing personal information and using platform services, users consent to such sharing arrangements.

All third parties with access to user data are contractually obligated to maintain confidentiality and use information only for specified purposes. The platform conducts due diligence to ensure that partners maintain adequate data protection standards.

The platform may contain links to third-party websites, applications, or services that are not owned or controlled by BC Game. These external sites operate independently and maintain their own privacy policies and data handling practices.

BC Game is not responsible for:

• Privacy practices of third-party websites
• Security measures implemented by external services
• Content accuracy or legality on linked sites
• Data collection or processing by independent platforms
• Terms and conditions of third-party services

Users who navigate to external websites through links on the platform should review the privacy policies of those sites before providing any personal information. The inclusion of links does not imply endorsement, affiliation, or responsibility for third-party practices.

Users are advised to exercise caution when visiting external websites, particularly when:

• Providing sensitive personal or financial information
• Downloading files or software
• Accepting cookies or tracking technologies
• Agreeing to terms or creating accounts

The platform encourages users to verify the legitimacy and security of third-party sites before engaging with their content or services. Questions or concerns about external links should be directed to customer support.