Play Safely and Stay in Control

Gambling carries inherent financial risks. Every bet you place can result in loss. Understanding this reality is the first step towards playing responsibly.

At BC Game, we encourage players to view betting as entertainment, not income. Set clear boundaries before you start. Decide how much time and money you can afford to lose without affecting your daily life.

Never chase losses. This common trap leads many players into problematic behaviour. Accept that losses are part of the experience and know when to walk away.

Use the control tools available on our platform. Set deposit limits, time restrictions, and loss thresholds that align with your personal budget. These features exist to protect you.

Balance gambling with other activities. Maintain hobbies, social connections, and responsibilities outside of betting. Gaming should complement your life, not dominate it.

Stay informed about the odds. Understand that games are designed with house edges. Long-term winning is statistically unlikely for most players.

Your financial and emotional wellbeing come first. If gaming stops being fun, take a break. Our platform supports self-exclusion options when you need distance from betting activities.

Gambling addiction is a serious condition that affects your mental health, finances, and relationships. Early recognition of warning signs can help you seek support before problems escalate.

Watch for these key indicators:

• You spend more time and money on betting than you originally planned
• You feel restless or irritable when trying to cut down on gambling
• You use betting to escape problems or relieve feelings of anxiety or depression
• You chase losses by gambling again to recover money you’ve lost
• You lie to family members or friends about the extent of your gambling
• You borrow money or sell possessions to fund your betting activities
• You neglect work, studies, or family responsibilities due to gambling
• You experience financial difficulties directly related to betting behaviour
• You feel guilty or ashamed about your gambling but cannot stop
• You’ve tried to quit or reduce gambling multiple times without success

If several of these signs apply to you, it’s time to seek help. Addiction is not a personal failure. It’s a recognised medical condition that responds well to professional treatment.

Taking proactive measures can help you maintain control over your betting habits. BC Game recommends these evidence-based strategies:

• Set strict deposit limits before you start playing and never exceed them
• Establish time limits for gaming sessions and use alarm reminders
• Never gamble when you’re upset, stressed, or under the influence of alcohol
• Keep a detailed record of your wins and losses to maintain awareness
• Use reality checks available on the platform to monitor session duration
• Take regular breaks during play to reassess your decisions
• Avoid gambling on credit or with borrowed money
• Create a separate entertainment budget that doesn’t impact essential expenses
• Activate self-exclusion features if you feel your control slipping
• Share your concerns with trusted friends or family members who can provide support

Remember that prevention is easier than recovery. Implement these tools early to protect yourself from developing problematic patterns.

You don’t have to face gambling addiction alone. Numerous organisations in India provide confidential support, counselling, and treatment options.

Key resources available to you:

• Gamblers Anonymous India: Community support groups offering peer counselling and recovery programmes (https://www.gamblersanonymous.org/)
• NIMHANS (National Institute of Mental Health and Neurosciences): Professional psychiatric care and addiction treatment services in Bangalore (https://nimhans.ac.in/)
• iCall Psychosocial Helpline: Free counselling service by TISS Mumbai for emotional and mental health support (9152987821)
• Vandrevala Foundation: 24/7 mental health helpline providing crisis intervention and counselling (1860-2662-345)
• SHUT Clinic (Service for Healthy Use of Technology): Specialised addiction treatment including gambling at NIMHANS (080-26995000)
• Fortis Stress Helpline: Professional mental health support for addiction and related issues (8376804102)

These services maintain strict confidentiality. Reaching out for help is a sign of strength, not weakness. Professional support significantly improves recovery outcomes.

Our customer support team is available to assist players experiencing difficulties with gambling. We take responsible gaming seriously and can help you activate protective measures on your account.

You can reach us through:

• Live Chat: Available 24/7 directly on the BC Game platform for immediate assistance
• Email Support: Send detailed queries to our dedicated support address for comprehensive responses
• Account Settings: Access self-exclusion tools, deposit limits, and cooling-off periods independently
• Responsible Gaming Portal: Find detailed information about all available protection features

When you contact us about gambling concerns, we respond with care and discretion. We can implement deposit restrictions, time limits, or temporary account suspensions based on your needs. Your request for help will be treated with complete confidentiality and respect.