Anti-Money Laundering (AML) and KYC Policy

The platform applies KYC and AML protocols to verify the identity of account holders, prevent fraudulent activity, and combat financial crime. These security measures deliver the following guarantees:

• Fair play for all participants
• Enhanced user safety through transaction monitoring
• Transparency in document submission and verification processes
• Full compliance with applicable regulatory requirements in Pakistan
• Protection of personal data and account information
• Prevention of unauthorized access and suspicious activity

Every new account holder must complete ID verification before accessing certain platform features or processing withdrawal requests. The following document categories may be requested during the verification process:

• Government-issued photo identification (national identity card, passport, or driver’s licence)
• Proof of address (utility bill, bank statement, or official correspondence dated within the last three months)
• Payment-method ownership confirmation (bank account details, card images, or e-wallet verification)
• Additional documentation for enhanced due diligence in specific circumstances

The platform implements comprehensive controls to prevent money laundering and other illegal activity. These measures form part of a continuous monitoring framework:

• Real-time transaction monitoring to detect unusual patterns
• Automated detection rules that flag high-risk behavior
• Enhanced due diligence for events involving significant sums or irregular activity
• Review procedures for large or unusual fund transfers
• Risk scoring systems that assess account holder behavior
• Sanctions screening and politically exposed person (PEP) checks
• Reporting obligations to competent authorities when suspicious activity is identified

Certain actions undermine the KYC and AML framework and are strictly forbidden. The platform enforces restrictions to maintain account protection and user safety:

• Operating multiple accounts under different identities
• Submitting forged, altered, or stolen documents during ID verification
• Attempting to launder funds or conceal the source of deposits
• Manipulating system features or exploiting technical vulnerabilities
• Sharing, transferring, or selling account access to third parties
• Using payment instruments registered to another person
• Misrepresenting identity or providing false personal data

Violations of KYC or AML policies trigger enforcement actions to protect the integrity of the platform and other users. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, and reporting to competent authorities where applicable.

Users must provide accurate and current personal data at all times, ensuring information remains up to date. Document submission must be completed promptly when requested, and account holders are expected to respond to verification inquiries within reasonable timeframes. Only payment methods registered in the user’s own name may be employed for deposits or withdrawals. Any detection of suspicious activity or unauthorized account access must be reported immediately to the platform’s support team. Cooperation during security reviews and compliance checks is mandatory.

The platform upholds fair play and transparency to protect users and maintain a secure environment for responsible gaming. These principles guide all security measures and compliance activities:

• Adherence to KYC and AML standards that meet regulatory requirements
• Confidentiality and protection of personal data throughout the verification process
• Ongoing transaction monitoring to detect and prevent suspicious activity
• Prevention of manipulation, fraud, and unfair behavior
• Dedicated user support on account protection and safety matters
• Shared responsibility between the platform and account holders to maintain integrity
• Equal conditions and treatment for all participants