Keep Your Play Safe and Under Control

Gambling can lead to financial loss. Plan your play and use controls so betting stays fun, sustainable, and within your means. Protect your emotions and your budget by setting firm boundaries before you start.

• Decide a budget you can afford to lose before you play. Stick to it.
• Use account tools to set deposit, loss, wager, and session limits.
• Turn on reality check reminders to track time spent playing.
• Take regular breaks to reset your focus and control.
• Do not chase losses. Accept outcomes and stop when limits hit.
• Keep gambling funds separate from rent, bills, and savings.
• Only play when sober, calm, and rested.
• Age 18+ only. One account per person policy applies.
• Secure your account. Use strong passwords and two-factor authentication.
• BC Game encourages responsible play and offers support if you need help.

Problem gambling can be hard to spot at first. Pay attention to repeated patterns that harm your money, time, or relationships. Gambling addiction is a serious condition that needs prompt attention and support.

• Spending more time or money on gambling than planned.
• Chasing losses or raising stakes to recover money.
• Hiding betting from family or friends, or lying about spend.
• Using money meant for bills, school fees, or essentials to gamble.
• Borrowing, selling items, or taking loans to fund play.
• Feeling restless, irritable, or low when not gambling.
• Neglecting work, school, or family duties due to betting.
• Gambling to escape stress, sadness, or worries.
• Finding it hard to stop, even after hitting limits.
• Constant thoughts about gambling or the next bet.

Recovery starts with small, steady actions. Use platform controls, seek support, and change routines that trigger risky play.

• Set strict deposit, loss, and wager limits in your account settings.
• Enable reality checks and session time limits to manage playing time.
• Take a short cooling-off period or request self-exclusion if needed.
• Remove saved payment methods to slow down impulsive deposits.
• Keep a simple log of sessions, spend, and mood to learn patterns.
• Do not gamble when drinking alcohol or feeling stressed.
• Schedule other activities during usual betting times.
• Use device or browser blocking tools to reduce access to gambling sites.
• Ask a trusted person to hold you accountable for limits.
• Contact BC Game Support to discuss stronger restrictions on your account.

Confidential help is available in Nigeria. You can combine local mental health support and global problem gambling services.

• National Lottery Regulatory Commission (NLRC) – consumer protection and policy guidance: https://nlrc.gov.ng
• Mentally Aware Nigeria Initiative (MANI) – mental health support and resources: https://mentallyaware.org
• NEEM Foundation – counselling and psychological support services: https://neemfoundation.org.ng
• Federal Ministry of Health – information on public mental health services: https://health.gov.ng
• Lagos University Teaching Hospital (LUTH) – psychiatric services and referrals: https://luth.gov.ng
• Gambling Therapy – free global online support for problem gambling: https://www.gamblingtherapy.org
• Gamblers Anonymous Online – peer support meetings: https://www.gamblersanonymous.org/ga

If you are worried about gambling addiction, reach out for support. Our team can help you apply limits, time-outs, or self-exclusion.

• 24/7 Live Chat in your account on the website or app.
• Email support: [email protected]
• Help Centre for guides and requests: https://support.bc.game
• In-account Responsible Gaming controls and self-exclusion request.
• Request account closure or cooling-off period through Support.
• Support is available to players across Nigeria in English.