Get in Touch with BC Game
We offer multiple ways for users in Bangladesh to reach our team. You can contact us via e-mail, live chat on-site, phone, messengers, or through our official social media accounts. Our support operates in English and Bengali. Most queries receive responses within 24 hours.
How to Reach Our Team
Users contact us for various reasons, from account questions and platform issues to partnership proposals, media inquiries, affiliate programmes, legal details, or investor relations. Below you’ll find the best way to reach the right department.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on every page of our platform. Click the chat icon in the bottom right corner. | Use this for urgent account issues, game questions, deposit or withdrawal queries, and technical problems. You’ll get the fastest response here. |
| E-mail Support | Send your message to [email protected] | Best for detailed questions, account verification issues, bonus queries, or when you need to attach documents. Responses typically arrive within 12–24 hours. |
| Phone Number | Check the contact number on your account dashboard or the footer of our site. Availability varies by region. | Call for immediate assistance with account access, security concerns, or payment issues. Phone support operates during business hours. |
| Telegram | Follow our official Telegram channel and message us directly. Link available on our social media page. | Good for quick questions, platform updates, and community support. Our team monitors messages daily. |
| Find the WhatsApp contact in the messenger section of our platform. | Use for account help, bonus questions, or general platform guidance. Response time is usually under 6 hours. | |
| Visit our official Facebook page and send a message through Messenger. | Suitable for general inquiries, feedback, and non-urgent questions. We reply within 24–48 hours. | |
| Follow us on Twitter and send a direct message or mention us in a tweet. | Best for public feedback, platform updates, or quick questions. We respond to mentions and DMs regularly. | |
| Message us through our official Instagram account. | Use for general questions, promotions, or community interaction. Response time is 24–48 hours. | |
| Partnership Enquiries | [email protected] | For business proposals, affiliate programmes, sponsorships, or marketing collaborations. |
| Media & Press | [email protected] | Contact us for media inquiries, interview requests, or press releases. |
| Legal & Compliance | [email protected] | Use this for licensing questions, regulatory matters, or legal documentation requests. |
| Investor Relations | [email protected] | For investment opportunities, financial reports, or corporate governance questions. |
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