Anti-Money Laundering and Know Your Customer Policy

The platform implements identity check and anti-money laundering controls to verify account holders, prevent fraudulent activity, and combat illicit financial operations. These measures provide essential guarantees for all participants:

• Fair play – All users operate under equal conditions and transparent rules.
• User safety – Account protection mechanisms shield personal data and funds from unauthorised access.
• Transparency – Clear policies and security measures ensure informed participation.
• Regulatory compliance – Adherence to legal obligations protects both the platform and its users.

Every new user must complete identity verification to access platform services. Document submission requests may be issued at registration or during account activity to confirm legitimacy:

• Government-issued photo identification – Valid documents such as national ID cards, passports, or driving licences.
• Proof of residential address – Utility bills, bank statements, or official correspondence dated within the last three months.
• Payment method ownership confirmation – Documents verifying that financial instruments used on the platform belong to the registered account holder.

The platform applies rigorous security measures to detect and prevent money laundering, terrorist financing, and other illegal financial operations. Multiple layers of oversight ensure continuous protection:

• Transaction monitoring – All deposits, withdrawals, and transfers are tracked for unusual patterns or suspicious activity.
• Automated detection rules – Systems flag irregular behaviour based on predefined risk indicators and thresholds.
• Enhanced due diligence – High-risk events, large transactions, or unusual account activity trigger additional verification steps.
• Review of unusual transfers – Payments that deviate from normal user behaviour are subject to manual examination.
• Risk scoring – Accounts are assigned risk levels based on activity, geography, and transaction history.
• Sanctions and politically exposed persons screening – Users are checked against international watchlists and regulatory databases.
• Reporting obligations – Suspicious activity is reported to competent authorities where applicable under legal requirements.

The platform prohibits actions that undermine identity verification, compromise account protection, or facilitate financial crime. Strict enforcement protects the integrity of the gaming environment:

• Multiple accounts – Creating or operating more than one account per individual.
• Forged or stolen documents – Submitting falsified, altered, or unlawfully obtained identification materials.
• Laundering attempts – Using the platform to process funds derived from illegal sources or to obscure their origin.
• System manipulation – Exploiting technical vulnerabilities, software errors, or platform features to gain unfair advantage.
• Sharing or selling account access – Transferring login credentials, ownership, or control to third parties.
• Third-party payment instruments – Using financial methods not registered in the account holder’s name.
• Identity misrepresentation – Providing false information, impersonating another person, or concealing true identity.

Violations of identity verification or anti-money laundering policies trigger enforcement actions to protect the platform and its users. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, and reporting to competent authorities where applicable.

Users are required to provide accurate and up-to-date personal data at all times. Identity verification must be completed promptly upon request, and any additional document submission required by the platform must be fulfilled within specified timeframes. Only payment methods registered in the account holder’s name may be used for deposits or withdrawals. Users must immediately report suspicious activity, unauthorised account access, or potential security breaches to platform support. Failure to meet these obligations may result in restrictions or enforcement measures.

The platform upholds fair play and transparency as fundamental principles to protect users and maintain a safe, trustworthy environment. These commitments are reflected in operational practices and security measures:

• Compliance with identity verification and anti-money laundering standards – All regulatory requirements are met to ensure lawful operation.
• Confidentiality and protection of personal data – User information is safeguarded through encryption, secure storage, and restricted access.
• Ongoing monitoring for suspicious activity – Transaction monitoring and risk assessment operate continuously to detect threats.
• Prevention of manipulation and unfair behaviour – Systems are designed to identify and eliminate cheating, fraud, and abuse.
• User support on safety matters – Assistance is available to address concerns, answer questions, and resolve security issues.
• Shared responsibility – Both the platform and users contribute to maintaining a secure and compliant environment.
• Equal conditions for all users – Identity verification, transaction monitoring, and enforcement measures apply uniformly to every account holder.