BC Game Privacy Policy

BC Game collects personal information necessary to provide online gaming and betting services to users in Bangladesh. This includes:

• Full name and date of birth
• Contact details (email address, phone number, residential address)
• Identity verification documents (national ID card, passport, utility bills)
• Payment and transaction information
• Device and browsing data (IP address, browser type, operating system)
• Gameplay activity and account history

The platform collects this information to verify user identity, process transactions, comply with legal obligations, prevent fraud, and improve service quality. All personal data is protected through technical and organizational measures, including encryption, secure servers, access controls, and regular security audits.

Users have the following rights regarding their personal information:

• Access: Request a copy of personal data held by the operator
• Correction: Update or amend inaccurate or incomplete information
• Deletion: Request removal of personal data subject to legal retention requirements
• Objection: Oppose certain processing activities where applicable
• Portability: Receive data in a structured, commonly used format

BC Game operates in compliance with Bangladesh data protection regulations and international best practices. The operator respects user privacy and handles all information in accordance with lawful processing principles.

Personal information collected by BC Game is processed for specific, legitimate purposes that support platform operations and user experience. The operator uses data in the following ways:

Account Management and Service Delivery

• Creating and maintaining user accounts
• Processing deposits, withdrawals, and gaming transactions
• Verifying identity and age to comply with legal requirements
• Providing customer support and responding to inquiries

Security and Fraud Prevention

• Detecting and preventing fraudulent activity, money laundering, and unauthorised access
• Monitoring transactions for suspicious patterns
• Protecting the integrity of the platform and other users

Service Improvement and Analytics

• Analysing user behaviour to enhance website functionality
• Developing new features and gaming products
• Conducting research and statistical analysis

Marketing and Communications

• Sending promotional offers, bonuses, and updates (with user consent)
• Informing users about policy changes or service modifications
• Personalising content based on user preferences

Legal Compliance

• Fulfilling regulatory obligations under Bangladesh law
• Responding to legal requests from authorities
• Maintaining records as required by licensing jurisdictions

All processing activities are conducted lawfully, transparently, and in accordance with the purposes for which data was collected. BC Game does not use personal information for undisclosed purposes without obtaining user consent.

Users can access, review, and manage their personal information through their BC Game account settings. The platform provides self-service tools that enable users to:

• View and update contact details and preferences
• Review transaction history and account activity
• Modify marketing communication settings
• Download copies of personal data held by the operator

Correction Procedures

To correct inaccurate or incomplete information, users should:

1. Log in to their account and navigate to the profile or settings section
2. Update the relevant fields directly through the interface
3. Contact customer support for assistance with complex requests or document updates
4. Provide supporting documentation if identity verification is required

Deletion Procedures

Users may request deletion of their personal data by:

1. Submitting a formal request through customer support channels
2. Providing identity verification to prevent unauthorised deletion requests
3. Understanding that certain data must be retained to comply with legal obligations, such as anti-money laundering regulations and tax reporting requirements

The operator will process deletion requests within a reasonable timeframe, typically within 30 days of verification.

By using BC Game services, users consent to security checks and the processing of payment data by authorised third-party providers. This includes payment processors, verification services, and fraud prevention partners who operate under strict confidentiality obligations.

BC Game strictly prohibits the use of its services by individuals under 18 years of age. Online gambling and betting activities are restricted to adults in accordance with Bangladesh law and international responsible gaming standards.

The operator implements age verification measures during account registration, requiring users to provide valid identification documents. However, BC Game cannot independently verify the age of every user without proper documentation. Users are responsible for ensuring they meet the minimum age requirement before accessing the platform.

If the operator becomes aware that a minor has registered an account or provided personal information, BC Game will:

• Immediately suspend or terminate the account
• Refund any deposits made by the minor
• Delete all personal data associated with the account upon request from a parent or legal guardian
• Take reasonable steps to prevent future access by the individual

Parents or guardians who discover that their child has accessed BC Game services should contact customer support immediately. The operator will cooperate fully to remove the minor’s information and prevent further unauthorised access.

BC Game encourages parents and guardians to monitor their children’s online activities and implement parental controls to restrict access to age-inappropriate websites.

Personal information collected by BC Game may be transferred to, processed, and stored in countries outside Bangladesh where the operator’s partners, service providers, and data centres are located. These international transfers are necessary to deliver gaming services, process payments, and maintain platform operations.

Countries where data may be processed include jurisdictions with varying data protection standards. BC Game ensures that all partners and service providers maintain appropriate safeguards to protect user information, regardless of location. These safeguards include:

• Contractual obligations requiring confidentiality and data security
• Technical measures such as encryption during transmission and storage
• Compliance with international data protection frameworks
• Regular audits and assessments of partner security practices

By accessing and using BC Game services, users consent to the international transfer and processing of their personal data as described in this policy. Users acknowledge that their information may be subject to the laws and regulations of the countries where it is processed.

BC Game selects service providers and partners based on their ability to maintain strict confidentiality and implement robust security measures. The operator remains responsible for ensuring that all parties handling user data uphold the privacy standards outlined in this document.

This legal disclaimer may alter the scope, interpretation, or effects of specific provisions within the Privacy Policy. The disclaimer applies when users accept the policy through any of the following actions:

• Completing account registration and ticking the acceptance box
• Continuing to use BC Game services after policy updates
• Providing electronic or written consent to the terms

The operator reserves the right to modify, supplement, or clarify this Privacy Policy at any time to reflect changes in:

• Legal and regulatory requirements in Bangladesh or other jurisdictions
• Business practices and service offerings
• Security measures and data protection technologies
• Industry standards and best practices

Users are responsible for reviewing the Privacy Policy periodically. Continued use of BC Game services following policy updates constitutes acceptance of the revised terms. The operator will notify users of material changes through email, website notifications, or account messages.

In the event of any conflict between different language versions of this policy, the English version shall prevail. BC Game is not liable for misinterpretations arising from translations or localized versions of this document.

BC Game uses cookies and similar tracking technologies to enhance user experience, analyse website performance, and deliver personalised content. Cookies are small text files stored on a user’s device when they visit the platform.

Types of Cookies Used

• Essential Cookies: Required for basic website functionality, account access, and security features. These cannot be disabled without affecting service quality.
• Analytics Cookies: Collect information about how users interact with the website, including pages visited, time spent, and navigation patterns. This data helps improve platform performance.
• Functional Cookies: Remember user preferences, language settings, and customisation options to provide a more personalised experience.
• Marketing Cookies: Track user behaviour across websites to deliver targeted advertisements and promotional content based on interests and activity.

Cookie Retention Period

Cookies placed by BC Game are retained for a maximum of one year from the date of placement. Users can manage cookie preferences through browser settings or dedicated cookie management tools provided on the website.

Managing Cookies

Users have the right to:

• Accept or reject cookies through browser settings
• Delete existing cookies stored on their devices
• Block third-party cookies while allowing first-party cookies
• Opt out of targeted advertising through privacy preference centres

Disabling certain cookies may limit access to specific features or reduce website functionality. The operator recommends allowing essential cookies to ensure optimal performance and security.

By creating an account, accessing services, or using any features provided by BC Game, users acknowledge that they have read, understood, and agreed to the terms outlined in this Privacy Policy. Acceptance indicates consent to the collection, processing, storage, and disclosure of personal information as described throughout this document.

The current version of the Privacy Policy, as published on the BC Game website, supersedes all previous versions. Users are bound by the most recent policy terms, which take precedence over any earlier iterations or drafts.

If users do not agree with any provision of this Privacy Policy, they must:

• Refrain from creating an account or accessing platform services
• Cease using BC Game immediately
• Contact customer support to request account closure and data deletion

Continued use of the platform following policy updates constitutes acceptance of the revised terms. BC Game reserves the right to update this policy at any time without prior notice, although material changes will be communicated to users through appropriate channels.

Users who have questions or concerns about this Privacy Policy should contact the operator’s data protection team through the designated support channels provided on the website.

BC Game may share personal information with third-party service providers and partners to facilitate platform operations, comply with legal obligations, and protect the rights of the operator and its users. Data sharing occurs in the following circumstances:

Legal and Regulatory Compliance

• Responding to lawful requests from government authorities, law enforcement agencies, or regulatory bodies in Bangladesh or other jurisdictions
• Complying with court orders, subpoenas, or legal processes
• Reporting suspicious transactions to financial intelligence units as required by anti-money laundering regulations

Dispute Resolution and Legal Protection

• Defending against legal claims, litigation, or disputes involving the operator or users
• Enforcing terms of service, bonus conditions, or other contractual agreements
• Protecting the safety, security, and rights of BC Game, its users, or the public

Service Providers and Business Partners

• Payment processors for deposit and withdrawal transactions
• Identity verification and fraud prevention services
• Customer support platforms and communication tools
• Marketing and analytics partners (with user consent)
• Technology infrastructure and hosting providers

Where third-party recipients are listed on the BC Game website, users can review the purposes and scope of data sharing in the relevant sections. If third parties are not explicitly listed, the operator will inform users of the purpose and extent of disclosure before sharing occurs.

By providing personal information to BC Game and using platform services, users consent to the sharing of data with third parties as outlined in this section. All third-party partners are contractually obligated to maintain confidentiality and implement appropriate security measures to protect user information.

The BC Game platform may contain links to external websites operated by third parties, including payment providers, affiliate partners, social media platforms, and other gaming or entertainment services. These external sites have their own privacy policies and data handling practices that are independent of BC Game.

The operator is not responsible for:

• The privacy practices of third-party websites
• The collection, use, or disclosure of personal information by external sites
• The security measures implemented by linked websites
• The accuracy, legality, or appropriateness of content on external platforms

Users who click on external links and navigate away from BC Game do so at their own risk. The operator advises users to:

• Review the privacy policy of any external website before providing personal information
• Exercise caution when sharing sensitive data on third-party platforms
• Understand that BC Game’s data protection commitments do not extend to external sites
• Contact the respective website operators with privacy concerns or questions

The inclusion of links to third-party websites does not constitute endorsement, approval, or recommendation by BC Game. Users should independently assess the trustworthiness and security of external sites before engaging with them.

BC Game is not liable for any loss, damage, or privacy breach resulting from user interactions with third-party websites accessed through links on the platform.