BC Game Registration, Login and Verification Process

BC Game has clear rules to keep the platform safe and legal. Understanding these requirements helps you avoid issues later.

1. You must be at least 18 years old to create an account and place real-money bets.
2. Each person can have only one account — duplicate accounts will be closed.
3. You need a valid email address or phone number for verification and password recovery.
4. All personal information you provide must be accurate and match your identity documents.
5. You may need to submit ID proof, address proof, or payment verification during the verification process.

New players in Bangladesh receive a generous welcome package covering both casino games and sports betting. The 380% Welcome Package up to BDT 2,441,233 + 20 FB/400 FS is split into multiple deposit bonuses.

You can choose to activate the casino or sports version of the bonus with each deposit.

Sometimes issues occur during signup. Here are the most common problems and how to fix them.

• Problem: Verification code not received. Solution: Check your spam folder, ensure your email or phone number is correct, and request a new code after one minute;
• Problem: Registration form does not submit. Solution: Clear your browser cache, disable VPN or ad blockers, and try a different browser or device;
• Problem: Error message says email or phone already registered. Solution: You may already have an account — use the password recovery option or contact support if you do not remember registering;
• Problem: Age verification fails. Solution: Ensure your date of birth matches your ID documents and contact support if the issue persists;
• Problem: Cannot choose Bangladesh as country. Solution: Refresh the page or use the mobile app, and contact support if the problem continues.

Forgotten passwords happen. You can reset yours in a few minutes.

1. Click the login button and select “Forgot Password” below the login form.
2. Enter the email address or phone number you used during registration.
3. Check your inbox or SMS for a password reset link or code.
4. Click the link or enter the code, then create a new strong password.
5. Log in using your new password and consider enabling two-factor authentication for extra security.

You may want to close your account for personal or responsible gaming reasons. Here is how to do it.

1. Log in to your account and go to the settings or profile section.
2. Look for the “Account Closure” or “Delete Account” option, or contact customer support via live chat.
3. Withdraw any remaining balance before submitting your deletion request.
4. Confirm your decision and provide a reason if required — deletion is usually permanent and cannot be reversed.